What if I received a wrong product?

We are committed to customer satisfaction and will do everything possible to make sure your expectations are exceeded with Caskers. In the rare event that a wrong product arrives, contact us!

Please email us at contact@caskers.com and we will help you ASAP. When submitting a support request, please include the following information:

  • your order number
  • an explanation of the issue
  • a photo of the package and the contents of the package you received.

We will do our best to make it right!

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