What if my product is damaged?

We are committed to customer satisfaction and will do everything possible to make sure your expectations are exceeded with Caskers. In the rare event that a product arrives damaged, contact us!

Please email us at contact@caskers.com and we will help you ASAP. When submitting a support request, please include the following information:

  • your order number
  • an explanation of the issue
  • a photo of the package and the contents of the package you received.

We will do our best to make it right!

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